If you experience harassment, abuse, greifing, etc. in EC, we'd be happy to investigate your case. We hope to make this brutal, gruesome battle for dominance an enjoyable experience for all of our players.
If you find yourself a victim of this, or any behavior that may warrant a temporary or permanent account suspension, please submit a ticket to Customer Support and we will take appropriate action.
For more information on what constitutes such a violation, please refer to our Suspension and Ban Policy: https://eternalcrusade.zendesk.com/hc/en-us/articles/216531523
We will need photo/video evidence of their offense (evidence that clearly shows their character name), an approximate date and time, including your timezone, and any other details you wish to share.
We do in fact review these reports from our players, and do take any necessary action to ensure that this behaviour is... disincentivized.
Additionally, bear in mind that you can always vote/kick/mute the player in question from the game while the match is in progress. To do this, simply hold Tab to bring up the scoreboard, then hold E and select the name of the player, and you will see the "Mute Player" and "Vote Kick Player" options at the bottom.